Refund Policy
Effective Date: 15/05/2024
Introduction
At Cod Vista, we aim to ensure customer satisfaction. This Refund Policy outlines the conditions under which you may request a refund for our products and services.
Eligibility for Refunds
- Time Frame:Refund requests must be made within 30 days from the date of purchase.
- Service-Based Refunds: Refunds are not available for services that have already been rendered or for any customized work.
- Digital Products: Refunds for digital products are only available if the product is defective or does not match the description provided at the time of purchase.
Refund Process
- Submission: To request a refund, please contact our customer support team at contact@codvista.com with your order number and a detailed explanation of your reason for the request.
- Review: Our team will review your request and respond within 3 business days. We may request additional information or evidence to support your claim.
- Approval: If your refund is approved, we will process it within 3 business days using the original method of payment. You will be notified once the refund has been issued.
Non-Refundable Items
- Gift Cards: Purchases of gift cards are non-refundable.
- Downloadable Software Products: Unless they are defective or not as described, downloadable software products are non-refundable.
Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services indicates your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@codvista.com
- Phone:
- Address: Shop Number 9, 1st Floor, SK Plaza, Choteqazipur, Miyan Bazar Dakshini, Gorakhpur, Uttar Pradesh 273001
